1. About this Cookie Policy
This Cookie Policy applies to the Lotora website and related digital lottery services provided to eligible players in Quebec, Canada.
OPERATOR DECLARATION
Operator: Lotora Québec Inc.
Registered Office: 1000 René-Lévesque Blvd W, Montréal, Québec H3B 4W8, Canada
Lottery Scheme Licence: No. LSL-2026-001
Cookies and similar technologies help us operate our website securely, remember your preferences, understand how our services are used and improve the overall user experience.
2. What are cookies?
Cookies are small data files stored on your browser or device when you visit a website.
They can be used to recognize your browser, maintain a secure session, remember your preferences and understand how visitors interact with different parts of the website.
Some cookies are deleted when you close your browser, while others remain on your device for a defined period or until you delete them.
3. How we use cookies
Lotora uses cookies and similar technologies to operate essential website functionality, maintain secure sessions, support account authentication, remember language and website preferences, protect players against fraud and unauthorized activity, understand how visitors use our website, monitor technical performance and remember your cookie choices.
Cookies do not influence lottery draws, winning numbers, prize allocation or the outcome of any Lotora game.
4. Strictly necessary cookies
Strictly necessary cookies are required for the Lotora website and its essential services to function correctly.
These cookies may support account authentication, security, session management, fraud prevention, network management and the storage of your privacy preferences.
Because these cookies are necessary to provide our website and requested services, they cannot normally be disabled through Lotora cookie settings.
5. Functional cookies
Functional cookies allow Lotora to remember choices you make when using our website, including language and interface preferences.
Disabling these cookies may affect certain convenience features but should not prevent access to the core functionality of the website.
6. Analytics and performance cookies
Analytics and performance cookies help us understand how visitors interact with Lotora and how our digital services perform.
They may provide information about pages viewed, navigation patterns, session duration, browser and device characteristics, website performance and technical errors.
We use this information to improve the accessibility, reliability and usability of Lotora. Where consent is required by applicable law, these cookies are activated only after you have provided consent.
7. Third-party technologies
Some Lotora services may rely on authorized third-party technology providers for services such as security, payments, analytics, hosting or other technical functionality.
These providers may use cookies or similar technologies when necessary to provide their services. Service providers processing personal information on behalf of Lotora are required to use that information only for authorized purposes and subject to appropriate privacy and security requirements.
8. Your cookie choices
When you visit Lotora, you may be asked to choose whether you allow certain non-essential cookies.
Where consent is required, optional cookies will not be activated until you make your choice. You can change your preferences at any time through Cookie Settings available on the Lotora website.
9. Managing cookies in your browser
Most web browsers allow you to review, delete or block cookies through your browser settings. You may also configure your browser to notify you when a website attempts to store a cookie.
Blocking all cookies may prevent certain Lotora services from functioning correctly, including features related to account access, authentication and secure sessions.
10. Similar technologies
Lotora may use technologies that perform functions similar to cookies, including local storage, session storage and other browser-based technologies.
Where these technologies store or access information on your device, they are handled in accordance with applicable privacy requirements. References to cookies in this policy may also include these similar technologies where appropriate.
11. Cookies and personal information
Information collected through certain cookies or similar technologies may constitute personal information. Lotora handles personal information in accordance with applicable privacy requirements in Quebec and Canada.
12. Changes to this Cookie Policy
Lotora may update this Cookie Policy from time to time to reflect changes to our website, technologies, services, privacy practices or applicable legal requirements.
The latest version will always be published on this page. The date of the most recent revision appears at the top of this Cookie Policy.
13. Contact us
If you have questions about this Cookie Policy, our use of cookies or your privacy choices, please contact:
Privacy Officer
Lotora Quebec Inc.
Address: 1000 Rene-Levesque Blvd W, Montreal, Quebec H3B 4W8, Canada
Email: privacy@lotora.ca
Telephone: 1 800 555-0140
This Cookie Policy should be read together with the Lotora Privacy Policy, Terms of Use and other applicable privacy notices.